Etusivu > Services

Services – Reset the Cooperation

Other panelists to be announced

Keynote - Eric Drésin, Secretary General, ECTAA – The European Travel Agents’ and tour Operators’ Associations

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Eric Drésin joined ECTAA in September 2019 as Secretary General. With the support of an experienced staff and the expertise of the member organisations, his aim is to further strengthen the voice of the travel agents and tour operators vis a vis the European institutions, international organisations and fruitfully cooperate with other stakeholders and partners.

Panelist - Carsten Østberg

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For the past 15 years, Carsten has been responsible for leading operations and business development within CIBTvisas and Comet Consular Services. Most recently, he became part of CIBTvisas in 2018 as the division leader of CIBTvisas in the Nordics and responsible for all aspects of CIBTvisas in the Nordics. He has over 15 years of experience in the business travel industry, including managing both operational and sales teams. Before becoming part of the consular industry, Carsten also worked in the logistics, retail and leisure travel industries and the Royal Danish Army. 

Carsten is an experienced leader who has worked in many different countries and cultures. He is focused on developing the pan-European market to its full potential so that our customers have access to the best services on the market.

Panelist - Dimitris Manikis
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Dimitris Manikis was appointed President and Managing Director for EMEA in April 2018. He is based at Wyndham Hotels & Resorts’ London office.

In his current role as President of EMEA, he is responsible for the development of all of Wyndham Hotels & Resorts’ brands in the EMEA region as well as maximising the performance of all new and existing franchise and managed hotels. He focuses on driving the strategic objectives of Wyndham Hotels & Resorts including quality and technology solutions as well as new business, loyalty, sales and marketing.

Dimitris Manikis has a long-standing career and deep knowledge of the hospitality industry. Prior to joining Wyndham Hotels & Resorts, he spent over 27 years with RCI, the worldwide leader in vacation exchange, across a number of senior roles, and most recently served as Vice President of Business Development for EMEA. Earlier in his career, he also held a number of key positions in the region as Managing Director of RCI Greece and RCI South Africa.

A Greek national, Dimitris was born in Athens and holds a Bachelor degree in Tourism and Administration from the Technical University of Patras in Greece, and an MSc Postgraduate degree in Tourism Marketing from the University of Surrey. His passion for people and work ethic comes from his father, who built up a grocery retail business in Athens where Dimitris learned the value of elevated customer service, having a positive outlook and hard work as being the foundations of success in both business and life.